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Ohio Medicaid Members - Update Your Contact Information

Exciting new changes are coming to Ohio Medicaid’s program in 2022, and we want to make sure all members receive information about actions they will need to take and information about the program’s next generation services, supports, and managed care plans. 

Ohio Medicaid members are encouraged to update the contact information below to make sure they do not miss any important updates. When an Ohio Medicaid member updates their contact information, it helps make sure that ODM can reach them to provide important updates about their Ohio Medicaid managed care plan and coverage.

  • Name
  • Address
  • Mailing Address (if different than household address)
  • Phone Number
  • Email Address

Ohio Medicaid members can update their contact information at any time by contacting their County Department of Job and Family Services (CDJFS). Ohio Medicaid members can also contact their CDJFS with questions about how to update their contact information. Ohio Medicaid members can find their CDJFS by viewing the County Directory at https://jfs.ohio.gov/County/County_Directory.stm.

Next Generation of Ohio Medicaid's Managed Care Program

In 2019, the Ohio Department of Medicaid (ODM) launched the Medicaid Managed Care Procurement process to re-evaluate the current contracts ODM has in place with managed care organizations. The goal of this effort is to re-frame the program into one that does better for the people we serve.

You might ask, how are we putting the Medicaid Managed Care mission statement - to focus on the individual rather than the business of managed care - into action? As we at ODM conduct a review of the structure that is in place today, we are first considering individuals’ needs when making decisions about how to evolve the Medicaid Managed Care program in Ohio. The feedback we receive is directly informing the future program structure.

The seven MCOs selected for the next generation managed care program are:

In the coming year, as we evaluate the changes to be made to Ohio's Medicaid Managed Care program, we will continue to provide information about any anticipated changes, necessary actions, and time frames for when changes can be expected.

If you would like to share your experience with the current Medicaid Managed Care program or your ideas and solutions for improvement, visit the Contact Us page.

Ohio Medicaid Managed Care Member FAQs


OhioRISE Member FAQs